Description Responsibilities: - The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader. • The associate needs to perform e-book conversion and would need to have working knowledge of HTML and CSS. • The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools. • The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content. • The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. He/she will need to use software tools for quality audit, content editing and data capture. • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. • The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process. • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. • The role is an individual contributor role. • The role requires a graduate degree with exposure to MS office and comfort with numbers. • In addition the associate should have attention to detail, good communication skills, and a professional demeanor. Basic Qualifications • Speak, write, and read fluently in English • Bachelor's degree • Experience with Microsoft Office products and applications Preferred Qualifications • Basic knowledge of XML and HTML standards, proven interpersonal skills & time management and exposure to eBooks. • Experience with Microsoft Office products and applications. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.