WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND’s #2 GREAT PLACE TO WORK 2025,  AS VOTED BY OUR TEAM MEMBERS!

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The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

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 “Conrad is Empowering and Bold”

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Benefits

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Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:

\n\nTravel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends\nTeam Member Gym – a dedicated team member gym with free access 7 days a week\nBenekit – Discounted rates for Conrad Team members across a wide range of retailers\nDevelopment – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor\nHolidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days\nMaternity & Paternity – Paid leave for those that qualify\nOn shift – complimentary meals on duty & uniforms provided\nBonus – Generous bonus scheme based on achievable targets\n\n

 

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The Job Role

\n\nServe as a key point of contact for Guests and efficiently respond to Guest enquiries\nProvide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others\nProcess and deliver messages for Guests\nDeliver and safely storage Guest luggage\nStay current with all hotel services as well as daily VIP requests and special events\nEnsure orderliness and safety guidelines around the lobby and front door areas\nProvide support to Management as required, in cases of emergency\nProject a professional manner with an emphasis on hospitality and Guest service\nMaintain a clean, healthy, and safety working area\nAct in accordance with policies and procedures when working with front of house equipment and property management systems\n\n

 

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The ideal candidate should have:

\n\nA positive attitude and good communication skills\nA commitment to delivering a high level of customer service\nExcellent grooming standards\nFlexibility to respond to a variety of different work situations\nAbility to work on your own and as part of a team\nKnowledge of the local area\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience working in Concierge in a hotel environment\n\n