Due to team expansion, we are hiring Cluster Accounts Receivable & Income Auditor Clerk for our cluster finance team!

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Position Purpose

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The Cluster AR & IA is responsible for managing Accounts Receivable (AR) and performing Income Audit (IA) functions for multiple hotels within the cluster. This role ensures accuracy in revenue reporting, timely invoicing and collections, and compliance with internal controls, policies, and financial regulations.

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Duties & Key Responsibilities

\nDaily Revenue Audit\n\nAudit daily revenue figures, supporting reports, and vouchers from all hotel outlets.\nReview and verify the daily General Cashier’s Report for accuracy and completeness.\nEnsure all revenue transactions are captured and reported accurately and in a timely manner.\nAudit daily food and beverage reports, ensuring all restaurant and bar checks are accounted for.\nVerify that complimentary rooms and all related revenue (e.g., telephone, internet) are properly authorized and posted.\n\nReconciliation and Reporting\n\nReconcile credit card charges between terminals and point-of-sale (POS) systems daily.\nPrepare and distribute daily and monthly revenue and settlement reconciliation reports.\nBalance subsidiary accounts receivable ledgers with appropriate control accounts monthly.\nPrepare aged trial balances of all accounts receivable, including team member accounts.\nGenerate required AR and IA reports and assist in month-end closing activities.\n\nInvoicing and Documentation\n\nPrepare and send invoices to clients, ensuring all necessary documentation is attached.\nVerify the accuracy of all charges made to guest, corporate, and internal accounts.\nAdjust daily credit card payments in PMS and POS systems to ensure correct recording.\nEnsure all invoices are reviewed and approved by relevant department heads before processing.\n\nCompliance and Verification\n\nEnsure all gifts, complimentary items, and entertainment vouchers are properly authorized and controlled per policy.\nReview entertainment dockets and officers’ checks for required details and signatures.\nMaintain internal controls to safeguard the integrity of financial records.\nEnsure compliance with all financial policies, procedures, and statutory requirements.\nAssist with internal and external audits by providing necessary documentation and clarifications.\n\nDiscrepancy Management\n\nReview Room Rate and Room Status Discrepancy Reports and report any exceptions.\nRecord cashier overages/shortages and follow up with relevant departments.\nInvestigate and follow up on discrepancies, incomplete transactions, or missing documentation.\n\nCustomer and Employee Support\n\nRespond to inquiries from guests, travel agents, creditors, and team members regarding AR matters.\nFollow up on outstanding commission inquiries and ensure accurate tracking.\nHandle employee ledger transactions, including steward sales and payroll deductions.\n\nDocumentation and Filing\n\nPrint, audit, and file relevant Front Office and Outlet reports in proper chronological order.\nMaintain up-to-date, organized filing systems for both income audit and accounts receivable records.\nEnsure timely and accurate data entry into general ledger and related systems.\n

Requirements

\n\nExperience in accounts receivable management, preferably within the hospitality industry.\nKnowledge of accounting principles, standards, and regulations.\nExcellent communication and interpersonal skills, with the ability to manage relationships with owners, stakeholders, and team member\nProficiency in English and Vietnamese; additional languages are a plus.\n\n

Qualifications

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A bachelor’s degree in accounting, Finance, or a related field.