A Career with Hang Seng BankHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Case Manager.

Principal ResponsibilitiesFoster long-lasting relationship and ensure excellent quality of Case Management ServicesCollect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurateEnsure effective and efficient underwriting operation processesDeliver reports to stakeholders regularly, providing clear insights and recommendationsStrong analytical mindset and interpersonal skills, with the ability to effectively communicate ideas and solutionsExcellent team management, strong organizational, problem-solving skillsProvide value-added comments and advise on system-related or other projectsPerform tasks assigned by supervisors