NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. _We are currently seeking a Business Analyst to join our team in Barreal, Heredia, Costa Rica._ ***** **NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.** **Business Analyst** _The Business Systems Analyst will possess strong communication skills and be comfortable engaging with both business stakeholders and IT teams._ **Position overview** _This role involves collecting user feedback, conducting surveys, and assisting in the evaluation of technology solutions to enhance business processes._ **Position's General Duties and Tasks:** + _Collaborate with business stakeholders to gather and document requirements._ + _Conduct user feedback sessions and surveys to assess user needs and satisfaction._ + _Communicate effectively with both business and IT teams to ensure alignment on project objectives._ + _Analyze and interpret data to inform decision-making and improve user experience._ + _Work independently to manage tasks and deliverables within established timelines._ + _Stay updated on emerging technologies and trends that can benefit the organization._ **Qualifications** **Must have Skills:** + _Strong verbal and written communication skills._ + _Excellent interpersonal skills._ + _Experience in collecting user feedback and conducting surveys._ + _A keen interest in technology and its applications in business._ + _Familiarity with user experience (UX) concepts and mockups is a plus but not required._ + _Ability to work independently and manage multiple tasks effectively._ **Must have Skills:** + _Experience in business analysis or a related field._ + _Proficiency in data analysis tools and methodologies._ + _Knowledge of software development processes and project management._ **Education Requirements** + _Bachelor’s degree in information technology or computer science or undergraduate._ **About NTT DATA Services** NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. _NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit_ https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . _Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email_ EEOOfficer@nttdata.com f _or assistance_