A Banquet Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets.

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\nWhat will I be doing?

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As a Banquet Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Banquet Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

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\n\n\n\tSupervise Conference and Banqueting operations\n\tCommunicate and delegate in line with daily function sheets\n\tAble to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service\n\tWelcome guests in a polite and friendly manner\n\tFollow cash handling procedures\n\tManage guest queries in a timely and efficient manner\n\tEnsure cleanliness of work areas\n\tPlan, organise and control the daily operations\n\tEnsure compliance of brand standards\n\tRepresent needs of the team\n\tAssist Food and Beverage with achieving financial targets\n\tAssist Conference and Banquet Manager with training and developing the team\n\tAssist with annual and mid-year appraisals with team members under your responsibility\n\tComply with hotel security, fire regulations and all health and safety legislation\n\tComply with local licensing laws\n\tBe environmentally aware\n\tAssist other departments wherever necessary and maintain good working relationships\n

What are we looking for?

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A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

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\n\n\n\tPrevious Conference and Banquet experience\n\tCommitted to delivering high levels of customer service\n\tPositive attitude\n\tGood communication skills\n\tFlexibility to respond to a range of different work situations\n\tAbility to work on your own or in teams\n\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\n\n\tExperience in the hotel industry\n\tExperience in supervising and/or delegation\n\tWillingness to develop team members and self\n\n\n

 

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\nWhat will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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