The Field Sales Sr. Officer is an intermediate position responsible for providing customer service assistance and meeting sales targets for financial products and services within their assigned district or location, in coordination with the broader Consumer Sales team. The overall objective is to utilize a wide range of product knowledge to build relationships with clients in order to recognize which financial products and services meet their needs.

Responsibilities:

Work with partner leadership and locations to, promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit salesAnalyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risksDevelop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessaryAttend partner meetings and represent Citi at conferences, trade show and other industry eventsPartner with local retail partner field management to identify training opportunities and deliver associate training within assigned territoryDevelop and assist strategic initiatives to maximize credit sales and applicationsProvide internal and external clients with service support, ensuring their needs are metFulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

5-8 years of relevant experiencePrevious sales experience requiredPrior experience in a retail environment preferredDemonstrated problem solving skillsAbility to travel 75% of the timeConsistently demonstrates clear and concise written and verbal communicationProven strategic thinking and problem-solving skills

Education:

Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Certificación AMIB Figura3

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Job Family Group:

Consumer Sales

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Job Family:

Field Sales

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Time Type:

Full time

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