Job Overview
Serve as a therapeutic and/or operational expert throughout the new business and program/project delivery lifecycle.

Essential Functions

Responsible for creating effective delivery strategies and solutions for multi-service studies, (may include complex multi-region), addressing the specific needs and challenges of each customer and differentiate IQVIA from its competitors.

In partnership with Sales, Medical, Operations, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Act as champion for project centricity within the organization through enabling the project delivery team assigned to an awarded project to understand and implement the project strategy that was sold.

Evaluate and recommend effective adjustments to strategy when any trends or triggers associated with progress indicate this is required. Actively support long term enterprise business growth through collaboration with Centers of Excellence and other stakeholders. Accountable for the creation and optimization of innovative and effective delivery strategies and solutions for large, multi-service studies or programs, (may include complex. multi-region studies) that incorporate and leverage IQVIA services and experience, are operationally feasible, and result in the award of new business.

Collaborate with Sales to evaluate and manage new opportunities received from customers from receipt through to award decision. This may include, but is not limited to, stand-alone programs and projects, requests for information (RFI), capabilities. Work with key internal stakeholders to analyze information and data that enables development of efficient and feasible delivery solutions. This may include, but is not limited to, protocol feasibility and risk management, identification of target site and principal investigator profiles, optimal country and site distributions, site initiation and patient recruitment modelling, assessment and management of the competitive landscape.

Development and review of the budget (labor and pass-through costs) associated with the proposed project strategy. The budget should be competitive and in line with the contribution margin targets and pricing strategy agreed with Sales, leadership, and other stakeholders. Support internal review and approval of both the opportunity approach and strategy before proposals are issued to customers. This may include presenting to senior leadership.

Define and communicate the project team profile and organizational structure that will enable operational managers to identify and assign team members that can meet the customer’s needs and successfully secure the project award. Guide and mentor assigned Project Leader, or Clinical Project Manager (Real World Late Phase - RWLP),   through a comprehensive handover of the project strategy and facilitate their understanding so that they can confidently present the project strategy to the client and the internal stakeholders. Actively support Sales in the preparation and conduct of customer and bid defense meetings e.g. training and preparation of the assigned project teaprovide specific content ensure presentation focus and content effectively conveys project strategy and critical win themes.

Attend and present at customer meeting, or bid defense meeting, as required, (based on the strategy for selling the opportunity). Coordinate with Sales to complete follow up actions identified at bid defenses and customer meetings. During project execution, evaluate the project strategy with the project team and adjust delivery strategy when project or program progress, trends, and milestones indicate intervention required. Actively support long term enterprise business growth through collaboration with Centers of Excellence and other stakeholders.

Qualifications

Bachelor's Degree life sciences, advanced degree preferred, with specialization in one or more therapeutic areas Req

10 years global clinical research relevant experience, including hands on operational delivery and/or drug development experience. Equivalent combination of education, training and experience.

Remain up to date with knowledge and information that supports effectiveness as a Strategy Lead e.g. understanding IQVIA’ services, and product offerings, status and trends in assigned TA(s), innovations and advances in clinical trial methodology, and business intelligence.

For Real World Late Phase (RWLP) Strategy Leads: broad real world research knowledge. Broad protocol and therapeutic knowledge. Good understanding of other IQVIA functions.

Proven ability to make decisions with limited information, bringing clarity to disparate information to inform actions and drive results. Experience working productively in a pressurized environment, managing competing priorities and maintaining a positive outlook at work, handles criticism well and learns from it.

Comprehensive global knowledge, awareness, and practical understanding of the biopharma industry, drug development lifecycle and operational clinical trial delivery. Current knowledge of scientific, clinical, regulatory, commercial and competitive landscape in applicable therapeutic area. In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements e.g. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.

Demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall offering.

Good communication, presentation and interpersonal skills, including good command of English language (both written and spoken)

Demonstrated leadership skills, ability to work with minimal supervision, and lead a virtual team in a matrix organization. Innovative and strategic thinker.

Good business acumen including confidence with financial considerations, excellent negotiation and influencing skills, and comfort working in both sales and operational environments.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com