At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.
We’re currently looking for a high caliber professional to join our team as Assistant Vice President, TA Solutions Business Analyst - Hybrid based in Mumbai, India.
The Talent Acquisition (TA) Solutions Business Analyst will be part of WITA’s SSD TA Solutions Optimization team. This role offers an excellent opportunity for a creative and motivated professional to drive technology initiatives to support a best in class recruiting organization. The role requires excellent Business analysis and problem-solving skills, Workday technology implementation & adoption experience and process design and mapping expertise (must have). The incumbent will work closely with recruitment senior stakeholders/technical teams to execute the vision of the team.
The team is currently focused on evaluating system functionality and operational structures, along with new implementations and our existing workday and eightfold footprint.
In this role the job responsibilities are, but not limited to:
Analyze, design and redesign complex business requirements, process maps, functional specifications, and communicate clearly with development teams.
Evaluate existing recruitment business processes and identify opportunities for improvement or efficiency based on previous workday experience (must have).
Collaborate in simultaneous global system enhancements and new vendor incubation from inception through implementation.
Provide actionable insights and evaluate new ideas regarding our overall recruitment technology ecosystem involving workday systemic/integration/process changes based on previous experience.
Collaborate and utilize strategic reporting data requests (ongoing) to drive future-state dashboard development, operational decision making based on results, and best practice recommendations.
Exposure to global metrics function and utilizing recruitment metrics to drive operational improvement and efficiencies.
Function autonomously as a change agent for all recruitment systems initiatives
Collaborate with Practitioners to document UAT strategy, plan and scripts utilizing knowledge of current structure and future requirements as we update and upgrade systems and recruitment procedures.
Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle.
Strives for continuous improvements and streamlining of processes.
Ensures consistency and quality of processes across the organization.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
As a successful candidate, you’d ideally have the following skills and exposure:
4-6 years of Workday HCM configuration and integrations experience or experience supporting large scale Workday implementations, globally.
Experience with instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.).
Relevant & demonstratable experience/involvement with evaluation of new and existing tools within the recruitment ecosystem such as Eightfold, Video interview vendor integrations with Workday, Digital signatures, assessments, etc.
Should be an expert in Workday HCM functional configuration with demonstrated capabilities in redesigning recruiting business processes for large scale transformations.
Should have intermediate to advanced understanding of Workday supported integrations including file formats like XML, XSLT, JSON etc.
Demonstrated transformational business analyst skills to drive technology and business process decisions to create a impactful product roadmap for HR TA organization.
Soft Skills
In-depth understanding of Systems Development Life Cycle processes.
Thorough understanding of end-to-end testing processes, Quality Center, and other testing related tools.
Requires communication and diplomacy skills and an ability to persuade and influence.
Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation.
Strong communication skills – able to communicate effectively with colleagues at all levels within the organization.
Good organizational skills
Influencing skills – ability to influence stakeholders and partners across the business.
Ability to learn quickly and be a self-starter in terms of filling knowledge gaps.
Act as an internal consultant.
Ability to prioritize efforts in a demanding environment.
Bachelor’s/University degree, Master’s degree preferred
Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
------------------------------------------------------
Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.