Houston (Intercontinental), TX, United States
18 hours ago
Assistant Manager - Maintenance Delay Administration
Technical Operations/MaintenanceTechnical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.Job overview and responsibilitiesMaintenance Delay Administration is responsible for maintenance delay reporting processes and analytical tools to assess the operational performance of United Airline’s Technical Operation. The Assistant Manager-Maintenance Delay Administration improves operational reliability by identifying maintenance events, delays and cancellations. Manages and supervises the India Knowledge Center (IKC) Maintenance Delay Admin employees.Responsible for and supervises the Maintenance Delay department IKC employees and programsReviews delay, significant event, and cancellation information submitted by Maintenance Delay IKC, Line Maintenance, Maintenance Control, Network Operations Control and Airport Operations personnelCoordinates with Technical Operations departments, Line Maintenance, Network Operations Control and Airport Operations departments in regard to maintenance delays, significant events and cancellationsOversees and reviews the maintenance delays, significant events and cancellations utilizing aircraft history and delay codes dailyEnsures compliance with GMM policy and procedures and FAA regulationsCompiles and distributes the daily Maintenance Cancellation and Maintenance DC Reports which identifies maintenance operation issues, aircraft reliability, STAR and station performanceCompiles, distributes and chairs the weekly ETOPS Report conference callOversees and ensures maintenance delay, cancellation and event information is properly recorded in AMTS, Sceptre and the United Data Hub (UDH)Assists the Maintenance Delay Manager and performs additional tasks as requiredAssists with maintaining the Maintenance Delay recording program (AMTS) and restricted accessTechnical Operations/MaintenanceTechnical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.Create what’s next with us. Let’s define tomorrow together.Job overview and responsibilitiesMaintenance Delay Administration is responsible for maintenance delay reporting processes and analytical tools to assess the operational performance of United Airline’s Technical Operation. The Assistant Manager-Maintenance Delay Administration improves operational reliability by identifying maintenance events, delays and cancellations. Manages and supervises the India Knowledge Center (IKC) Maintenance Delay Admin employees.Responsible for and supervises the Maintenance Delay department IKC employees and programsReviews delay, significant event, and cancellation information submitted by Maintenance Delay IKC, Line Maintenance, Maintenance Control, Network Operations Control and Airport Operations personnelCoordinates with Technical Operations departments, Line Maintenance, Network Operations Control and Airport Operations departments in regard to maintenance delays, significant events and cancellationsOversees and reviews the maintenance delays, significant events and cancellations utilizing aircraft history and delay codes dailyEnsures compliance with GMM policy and procedures and FAA regulationsCompiles and distributes the daily Maintenance Cancellation and Maintenance DC Reports which identifies maintenance operation issues, aircraft reliability, STAR and station performanceCompiles, distributes and chairs the weekly ETOPS Report conference callOversees and ensures maintenance delay, cancellation and event information is properly recorded in AMTS, Sceptre and the United Data Hub (UDH)Assists the Maintenance Delay Manager and performs additional tasks as requiredAssists with maintaining the Maintenance Delay recording program (AMTS) and restricted accessWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentAviation Maintenance Management or Administration or equivalent work experience2 year recording and/or reporting and/or analytical work experience2 years Technical Operations or Technical Services experienceMicrosoft Office (Excel, PowerPoint, Outlook, Word), Sceptre, TOCS, Volare, Turbo and technical operations programs and required manualsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors degree or related experienceAircraft airframe and/or powerplant technician (AP) license or equivalentTwo years aircraft maintenance experienceTechnical Operations delay and cancel reporting and the AMTS Delay/Cancel Recording webpageWhat’s needed to succeed (Minimum Qualifications):High school diploma or equivalentAviation Maintenance Management or Administration or equivalent work experience2 year recording and/or reporting and/or analytical work experience2 years Technical Operations or Technical Services experienceMicrosoft Office (Excel, PowerPoint, Outlook, Word), Sceptre, TOCS, Volare, Turbo and technical operations programs and required manualsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):Bachelors degree or related experienceAircraft airframe and/or powerplant technician (AP) license or equivalentTwo years aircraft maintenance experienceTechnical Operations delay and cancel reporting and the AMTS Delay/Cancel Recording webpage
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