Assistant Facility Admin Manager Job ID 219809 Posted 12-May-2025 Role type Full-time Areas of Interest Administrative Location(s) Karachi - Sindh - Pakistan **About us:** CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. CBRE is the place where talented people who want to do impactful work can realize potential in every dimension. **CBRE Global Workplace Solutions (GWS)** As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. **The Opportunity:** + Supports the Facilities Manager, in the successful delivery of FM operations on site. + Some site operational management responsibility. + Conducts daily checks on site where services are managed by contractors (cleaning, security etc.) + Responsible for creating; sustaining and delivering all facility management services to the site occupants and Pfizer client, ensuring QHSE, statutory, operational and commercial compliance. + Acts as the initial interface for key business contacts at the assigned site. + Supports the implementation of continuous improvement activities and initiatives across the site. + Supports the Facilities Manager in preparation of information to be rendered on KPI and bug reports and provides some data analysis. + Responsible for the management of the Service Insight work order system, ensuring requests and resultant action is assigned is acted upon within the KPI targets + Liaises with the site vendors regarding service visits with assistance from the security team, ensures all vendors deliver services in line with the contractual obligations and expectations. + Manages client expectations around cover for events and specific requirements, ensuring that all stakeholders are informed, and that actions and responsibilities are fully understood by all. + Coordinates and participates in workplace moves and changes within the office space area, including porterage requests. + Understand and complete tasks related to the purchase to pay (P2P) process + Acts as first point of contact and intervention for customer issues. + Participates in effective supplier KPI review meetings. + Reports any shortcomings affecting the guest experience to the appropriate line managers + Ensures prompt and seamless handover of information and special requests. + Ensures adherence to CBRE GWS and client procedures and processes. + Assists with cover and other requested duties across the site as required by the Facilities Manager **.** **Supervisory Responsibilities:** + Some team management experience, normally responsible for team members, on site. **Skills:** **CLIENT FOCUS** + Holds a good understanding of client needs for the site. **PEOPLE** + Establishes effective working relationships with the client and customers on site. + Works collaboratively with immediate team members and other personnel at all levels. **COMMUNICATION** + Excellent customer service attitude and able to work positively with stakeholders. + Good written and oral skills in English. + Good spoken and written language skills in local language. + A team player and able to work positively with others across borders and remotely. **OTHER SKILLS / ABILITIES** + Sound problem solving ability. + Able to continually consider service efficiencies, cost savings or commercial gains for the client and present these to the Facilities Manager as appropriate. **Experience :** + Previous experience in a facilities management / supervisory role or related service environment. + Awareness of workplace health and safety. + Previous line management experience. + Previous experience workin with third parties and contractors. + Experience in working with customers and clients, and able to build effective working relationships. + Previous experience working across a diverse property portfolio. + Knowledge of electrical systems and safe working practices. **Knowledge:** **FINANCIAL** + Knowledge of financial terms and principles. + Operational understanding of financial processes including end to end P2P process. + Able to use relevant CBRE and client finance systems. + Able to prepare basic financial reports and present to line management. **COMMERCIAL AWARENESS** + Is commercially aware and has knowledge of the client needs and environment in which it operates. **HEALTH AND SAFETY** + An understanding of local health and safety legislation and energy management. + Good working knowledge of Microsoft Office packages and IT literate. **So, what's in it for you?** + Autonomy in Work - We support and reward creators and doers, encourage innovation and an entrepreneurial mind-set. + Multi-Dimensional Growth - You will have the resources and developmental opportunities to succeed and the space and mobility to chart your own course. + Talented High Performers - You will have the opportunity to work with some of the most talented people in our industry, tackling our clients most complex challenges. + Values deeply ingrained - You'll experience a culture grounded in our values of respect, integrity, service and excellence (RISE). + Inclusivity and Accessibility - We enable, value and embrace diverse perspectives across many dimensions. + Safety and Well-Being - You'll be provided with the work environment, resources and tools to feel like your most productive self and offered support for your total wellbeing. **If the above interests you, we would love to hear from you!** Our ambitious growth plan creates the space for dynamic colleagues to build non-linear career paths. We share a commitment to excellence and believe the best work happens in connected communities where respect for each other is foundational. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)