**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** Salesforce requirement gathering, drafting business cases, Requirement walkthrough with stakeholders, Requirement documentations and provide clarifications to stakeholders. Salesforce Business Analyst, Good verbal and written communication, Skilled in articulation of functional requirement to technical counterparts and vice versa. Responsibilities: * Implementation knowledge - Experience in end-to-end salesforce solutioning/designing experience, fit-gap analysis, Impact analysis and estimation experience * API integration knowledge - The structure and integrity of data flowing into, and out from, Salesforce **Required technical and professional expertise** * Experience in designing data model and architecture diagrams. * Knowledge in performance improvement and tuning. * Knowledge in Exception handling, alerting and monitoring mechanism **Preferred technical and professional experience** * Provide our deep technical and industry expertise to the Banking sector clients IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.