As an Analyst - Business, you will work with internal organization partners to analyze critical business challenges, gathers detailed project requirements, and document functional requirements and process flows. You will work with a cross-functional ecommerce team to ensure appropriate solutions are developed, tested, and delivered to stakeholder expectations. You will work to understand and report on the impact of deliverables. **Responsibilities:** + Works with project managers and user experience analysts to facilitate requirements sessions or interviews with customers, business partners, and cross-functional team members to justify a business case. + Based on requirements, develops user stories, activity diagrams, other detailed requirements documents, plans for delivery, and plans to monitor and measure the impact. + Collaborates with technical counterparts in information technology and development resources to create and validate business requirements and project specification documents. + Works with user experience analysts, teammates, and development teams to produce high-fidelity prototypes, research, and functionality demos. + Presents functional requirements to development, UX, quality assurance, and technical architecture teams, and represents stakeholders while addressing technical questions throughout the agile iterations. + Works with quality assurance analysts to create test plans and/or execution test scenarios to support requirements validation, user acceptance testing (UAT) and system testing. + Provides mentorship and guidance to less experienced analysts. **Experience:** + Bachelor's Degree required. + 3 years required, 5 years preferred experience of digital or related field, preferably in B2B. + 3 years required, 5 years preferred business analysis experience in a software or systems role. + 1 year required, 5 years preferred experience in product ownership, management, or other product lifecycle related experience. + 1 year required, 5 years preferred experience global, localization, and multi-language/multi-currency, platforms a plus. + 3 year's required, 5 years preferred experience in digital channels, including web, mobile, apps and social; experience with scanning and mobility solutions a plus. + 1 year required, 3 years preferred experience driving requirements with UX, CX, and Analytics teams a plus. + Strong understanding of Product Management or Product Owner methodologies, practices, and Product Lifecycle + Demonstrated ability to create current state analysis, process maps and flows, business requirements documents (BRDs), functional requirements documents (FRDs), User Stories/Epics/Features, test cases, use cases and requirements pertaining to data, interface, usability, security and other disciplines as required. + Working knowledge of the Software Development Lifecycle (SDLC). + Demonstrated ability to capture requirements, customer feedback, information gathering sessions and other meetings with detailed notes. + Deep understanding of UX principles and best practices, specifically as they relate to the translation of business requirements to user interfaces, customer validation and feedback, and the holistic digital journey. + Demonstrated ability to work harmoniously with a cross-functional team of project managers, designers, content experts, developers, business analysts and others to create a world-class experience. + Demonstrated ability in working with a project manager to assist with high-level project documentation such as scope, overview and charter documents. + Working with and creating change management plans that measure the results or drive additional improvements. + Ability to present difficult concepts to an audience in easy to understand language and slides. + Outstanding written and verbal communication skills.