NTT DATA Services currently seeks an Alarm Coordinator in Cumberland, RI. to join our team for a 6+ month contract role **Pay: $22.50** **Duration: 6+ months-possible contract to hire** **Hours: Monday through Friday 0830-1700** **Education: Must have a minimum of a 2-year degree in electronic technology or equivalent years of related work experience** Exciting opportunity for an Alarm Service/Installation Coordinator. This individual is responsible for supporting Burglary, Fire Alarm, and Access systems for retail stores. Working closely with subcontractors to help resolve Service and Installation issues. The Alarm Service/Installation Coordinator position is in a fast-paced call center environment working in conjunction with Central Station Monitoring team on trouble shooting calls. This role provides the opportunity to learn new technologies. Collaborate with other internal departments to ensure proper communication for both the intrusion and fire alarm systems • Manage Smartsheet and share validation details with other departments • Validate the intrusion and fire alarm systems are reporting over the correct phone lines • Calls stores and performs technical troubleshooting ensuring the alarm system is picking up on the correct extension • Program outbound dial parameters and ensure the intrusion alarm panel can accept program changes made through the phone system • Email alarm service companies and schedule maintenance as necessary Required Experience: 3+ years experience in alarm system installation &/or servicing. 6+ months CAD (computer assisted drafting) experience and/or training in alarm systems. 6+ months factory training and hands-on experience with various alarm control equipment including Honeywell, Bosch and DMP systems. Preferred Skills: Ability to multitask and work on multiple projects simultaneously. The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.