AI Services Offering Manager **General Information** Req # WD00079901 Career area: Product Management Country/Region: India State: Karnataka City: BANGALORE Date: Thursday, March 20, 2025 Working time: Full-time **Additional Locations** : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **Worldwide Offering Manager – Artificial Intelligence Services** **Do you aspire to be a part of one of the Global Leaders in the IT world?** The Services & Solutions Group at Lenovo is looking for a Worldwide Offering Manager to lead the offering development for **Artificial Intelligence (AI) Services** . **Key Responsibilities:** + Lead the development and lifecycle management of **AI Services** , ensuring alignment with business objectives and market demand. + Define the service development process, working closely with Development Leads, Services Delivery, and Services Marketing to track offering readiness. + Conduct competitive analysis to determine service offering features, pricing strategies, and key differentiators. + Develop and execute a **go-to-market strategy** in collaboration with regional teams, Sales, and Marketing. + Establish and maintain strong relationships with key stakeholders, including regional Services teams, Product Teams, and Business Units. + Work with Sales Enablement and Training teams to develop sales training materials and deliver sales enablement sessions. + Define the **support model** for AI Services offerings, ensuring seamless customer experiences. + Review **legal, security, and supply chain requirements** to ensure compliance and scalability of services. + Partner with Marketing to create compelling collateral and positioning strategies for AI service offerings. + Continuously track **competitive updates** to maintain market leadership in AI Services. + Integrate **Professional and Managed Services** into AI solutions to provide end-to-end support for AI projects. **Deliverables:** **Business Case** – Develop a comprehensive business case for AI Services. **Business/Pricing Model** – Define a scalable and competitive pricing model. **Route to Market / Go-to-Market Strategy** – Establish an effective go-to-market and sales strategy. **Channel Model / PNs** – Define the appropriate channel model and product numbers (PNs) for ease of consumption. **Pre-Defined Solutions / PNs** – Develop pre-packaged AI solutions to streamline sales and deployment. **Training Material** – Create training materials for internal and external stakeholders. **Deliver Sales Training** – Conduct training sessions to enable sales teams. **Define Support Model** – Establish a robust support framework for AI service offerings. **Review Legal Requirements** – Ensure compliance with legal policies and contracts. **Review Supply Chain Requirements** – Align service delivery with supply chain capabilities. **Review Security Requirements** – Ensure adherence to security and data privacy standards. **Partner with Marketing on Collateral and Deliverables** – Work with marketing teams to develop promotional content and customer-facing materials. **Competitive Updates** – Continuously assess the competitive landscape and refine strategies accordingly. **Organization & Collaboration:** You will report to the **Director of AI Services** and collaborate with Sales, Marketing, Finance, Product Teams, and local General Managers. You will participate in weekly collaborative planning calls and meetings. **Qualifications & Requirements:** + **Bachelor’s degree** in business, technology, or a related field. + **5+ years** of product and/or business management experience in AI, cloud, or IT services. + Strong **Project Management skills** with the ability to drive multiple initiatives. + Experience working with **global teams** in a fast-paced environment. + A **collaborative approach** to meeting business objectives with the ability to influence stakeholders. + Strong understanding of **Artificial Intelligence technologies and services** . + **Experience in Professional and Managed Services for AI projects** , including implementation, support, and optimization of AI solutions. + **Professional fluency in English** . **Additional Locations** : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE * India * India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE **NOTICE FOR PUBLIC** At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. 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