Job Title:

Advisor I, Customer Service – Urdu

Job Description

Roles & Responsibilities
•\tReviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material
•\tReviewing/updating contents on a popular social media platform
•\tAudit of content received and sharing for Social Media Upload
•\tThe work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction.
•\tThe work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature.
•\tThe content may involve images, messages and video of violence, nudity and abuse.

Generic & Behavioral Skills

Proficiency in Native Language (Read/Speak)Good command over verbal & written English languageMin Bachelor’s Degree (15 years of schooling)Prior work experience in a LPO/Regulatory work , Social Media platforms is a plusAwareness of current affairs and events in the respective markets/countriesMature & analyticalHigh on team work and engagementAble to work on 24/7 rotational shifts

Location:

MYS Kuala Lumpur Nu Tower 2

Language Requirements:

Urdu

Time Type:

Full time

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